Who We Help

Most of our customers come to us in one of these situations. If yours sounds similar, please don't hesitate to get in touch.

Elderly People Living Alone

Friendly home visits, practical equipment, and a familiar face when something around the house starts becoming a struggle.

People Returning Home from Hospital

Equipment in place the day you come home — set up in the right rooms so recovery starts on the right footing.

Families Organising Support for Parents

Sorting things out for Mum or Dad from a distance? We'll talk it through with you and visit them on your behalf.

Waiting for Longer-Term Equipment

Temporary support while waiting for longer-term equipment arrangements — short-term hire so nobody has to go without in the meantime.

Temporary Recovery After Surgery

A wheelchair, commode or shower seat for the few weeks of recovery — hired only as long as you need it.

Rural Residents Struggling to Travel

If a trip into Hereford or Ross is a long drive, we'll come to you — wherever in the county you are.

Carers & Care Homes

Local carers, families employing live-in support, and small care homes — we're happy to help with one-off needs or ongoing supply.

Visiting Relatives Needing Short-Term Support

A wheelchair or commode hired for a parent's visit, a holiday in Herefordshire, or a special family occasion.

Our Service Model

Rural Independence Support & Practical Falls Prevention

We're more than an equipment supplier. Our work is about helping people stay safely and confidently independent at home — whether that's recovering from an operation, supporting an elderly parent, or coping with a temporary change in mobility.

Post-Hospital Support

Coming home after an operation or longer stay can be daunting. We bridge the gap with practical equipment, set up before you arrive.

Delivered the day you need it
Bridges gaps in longer-term arrangements
Family briefed at handover

Rural Mobility Visits

Many of our customers live a long way from the nearest mobility shop. We bring the service to them — and to outlying villages most suppliers skip.

Home visits across the county
No showroom trip required
Honest, unhurried advice

Practical Falls Prevention & Independent Living

Small, sensible changes around the home — grab rails, shower seats, a steadier walking aid — can make a real difference to confidence and safety. Friendly, practical guidance for independent living.

Safer movement at home
Bathroom safety made simple
Maintain everyday routines

Need short-term equipment after surgery, hospital discharge, or for a visiting relative?

See Our Hire Service

Try Before You Buy

See What Actually Works in Your Own Home

Choosing a powerchair, scooter or rollator from a website — or even a showroom — only tells you so much. The real test is whether it fits through your hallway, turns in your kitchen, and feels right for the person who'll be using it every day.

We can often bring suitable equipment to your home so you can see what actually works in your own environment — before committing to a purchase.

It's a sensible way to make a bigger decision. Especially for electric wheelchairs, scooters, riser-recliner chairs, and anything that needs to live in a specific room.

Arrange a Try-At-Home Visit 📞 Call to Discuss

Why a home trial often makes sense

Check it actually fits through doorways and turns in tight spaces
Try it on the floor surfaces and thresholds you'll really use
Make sure the user is comfortable and confident with it
Hire fees on trials can often be discussed against later purchase
No pressure, no hard sell — honest feedback either way

How We Help People Stay Independent at Home

Practical, everyday equipment to support rural Herefordshire residents — available to buy, or to hire short-term for recovery, visitors and changing mobility needs.

Manual Wheelchairs

Self-propelled and attendant

JBH Superior X powered electric wheelchair

Powered Wheelchairs

Electric, foldable models

Rollators & Walking Frames

Indoor and outdoor options

Rise-and-Recline Chairs

Comfort and easier standing

Bathroom Aids

Bath seats, raisers and more

Ramps

Threshold, portable and fixed

Grab Rails

Bathrooms, hallways, steps

Pride Colt Plus 4-wheel mobility scooter in red

Mobility Scooters

Pavement and travel scooters

Not sure what you need? Call 01432 683630 for friendly advice — or discuss suitable hire equipment for a recovery period.

The Black Mountains Mobility van — delivering mobility equipment across rural Herefordshire — Out and about across rural Herefordshire — bringing equipment to your door, no showroom trip required.

Why We Started

A Local Service for Rural Families

Black Mountains Mobility started for a simple reason. We saw how difficult it could be for rural families across Herefordshire to quickly get the right support at home — particularly after a hospital discharge or a sudden change in mobility.

The nearest mobility shop is often a long drive away. Online ordering can be confusing, and arrives with no help to set anything up. Longer-term equipment arrangements can take time to put in place, leaving families coping for weeks with whatever they can borrow or improvise. And in the meantime, an elderly parent or partner is trying to manage at home.

So we set up a friendly, practical local service. We come to your house, listen to what's actually going on, and bring sensible equipment to try in the rooms where it'll really be used. There's no showroom to visit, no pressure to buy, and no script to follow — just honest local help, the kind we'd want for our own families.

— The team at Black Mountains Mobility, Herefordshire

A Trusted Local Service for Rural Independence

A small Herefordshire-based family-run service focused on helping people stay safely independent at home — with honest advice, friendly home visits, and fair prices.

Local Herefordshire Service

Run from Herefordshire, covering the county and surrounding villages — we know the area.

Home Visits Available

We come to you. Talk through what would help in the rooms where you'll actually use it.

Delivery and Setup Support

We bring the equipment, help unpack it, and make sure it's positioned and ready to use.

New and Checked Used Equipment

Buy new where it matters, or save money on quality second-hand items we've checked over.

Clear Advice Before You Buy

Plain-English guidance on what's likely to help — and what isn't worth the money.

Friendly Help for Families and Carers

Sorting things out for a parent or relative? We're patient, low-pressure, and happy to talk it through.

Help Finding Local Support

We can point you towards useful local support routes, grants and funding options where available — and let you know who else in the area might be able to help.

Short-Term Hire for Changing Needs

Flexible hire for recovery, hospital discharge, visiting relatives or trial-before-purchase — practical support without committing to a full purchase.

We Cover All of Herefordshire

Hereford

Ross-on-Wye

Ledbury

Bromyard

Leominster

Kington

Surrounding Villages

Just outside the county? Get in touch with your postcode — we may still be able to help.

Now Launching

A Local Independence Service for Rural Herefordshire — Early Customers Welcome

Black Mountains Mobility is a new local family-run service, set up to make it easier for people across rural Herefordshire to remain safely independent at home — without the fuss of a showroom trip or a long wait for longer-term equipment arrangements.

We're local, practical, and focused on helping people regain confidence after hospital discharge, support relatives through recovery, and stay mobile in the home they love. If you'd like a friendly home visit, get in touch — we'd love to help.

Send Us a Photo on WhatsApp

Sometimes a quick picture says far more than a phone call. Send us a photo of the room, the doorway, or the equipment you already have — we'll advise where we can. Friendly, informal, no obligation.

💬 WhatsApp 07442 088994

For Carers, Care Homes & Assisted Living

If you're a professional carer, run a small care home, or co-ordinate assisted living in Herefordshire — we're happy to help with one-off equipment needs, short-term hire, or ongoing supply. A friendly local point of contact for residents and families.

📞 Call 01432 683630

Frequently Asked Questions

A few of the things people most often ask before they call. If your question isn't here, please get in touch — we're happy to help.

Do you visit homes?

Yes. Home visits are at the heart of what we do — most of our customers never come to a showroom (we don't have one). We'll arrange a friendly, unhurried visit at a time that suits you and have a proper look at what would help in the rooms where it'll be used.

Can equipment be hired temporarily?

Yes — short-term hire is one of our most popular services. Hire by the week, the month, or for longer stretches. See our mobility equipment hire page for current rates and what's available.

Do you cover rural villages?

Yes. We cover Hereford, Ross-on-Wye, Ledbury, Leominster, Bromyard, Kington and the surrounding villages — including the more remote spots that other suppliers tend to skip. If you're just outside the county, please call with your postcode and we'll let you know.

Can I hire equipment after surgery?

Absolutely — recovery hire is one of the most common reasons people get in touch. Wheelchairs, transfer commodes, shower seats and rollators can all be delivered and set up before you come home from hospital. Just give us a few days' notice if you can.

What if I'm waiting for longer-term equipment to arrive?

We can often bridge the gap. Plenty of customers hire from us as temporary support while waiting for longer-term equipment arrangements to be put in place, and return the hire equipment once theirs arrives. Hire fees are by the week or month, so you only pay for the time you actually need it.

Do you deliver and set up?

Yes — every time. We bring the equipment to your door, position it in the right room, show you (and any family members or carers) how to use it safely, and answer any questions before we leave. No flat-pack assembly, no instruction manual on its own.

Can relatives arrange equipment on my behalf?

Yes — this is very common. Sons, daughters and grandchildren regularly organise things for a parent or grandparent, sometimes from another part of the country. We're happy to liaise with you by phone, email or WhatsApp, and visit your relative on your behalf. Care homes and professional carers are also welcome to arrange equipment for the people they support.

Do I need to visit a showroom?

No — and that's deliberate. We don't run a showroom. We bring suitable equipment to your home so you can see what works in your own environment. For larger items like electric wheelchairs and riser-recliner chairs, we'd usually rather you tried it where it'll actually live.

Can I send a photo of my room or current equipment?

Yes, please do — it really helps. Send us a photo of the room (a hallway, bathroom, bedside) or the equipment you already have on WhatsApp 07442 088994, and we'll advise where we can. Often a quick photo saves a long phone call.

A note on the scope of our service. We provide practical mobility equipment guidance and home support. We do not provide medical or clinical assessments. For medical advice, please speak to your GP, occupational therapist or healthcare professional.

Arrange a Friendly Home Visit

Tell us a little about what's happening — recovery at home, hospital discharge, a visiting relative, or just changing needs around the house. We'll get back to you to arrange a free, no-obligation home visit.

Prefer to talk? Call us on 01432 683630 for friendly local advice.

✓ Thank you — we'll contact you shortly to discuss what you need.

Your Name *

Phone Number *

Postcode *

What Are You Looking For? *

Tell Us a Bit More (Optional)

By submitting this form, you agree we'll contact you about your enquiry. We won't share your details with anyone else.

Helping Rural Herefordshire Stay Independent at Home

Rural Home Visits

After Hospital Discharge

Friendly Local Advice